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Privacy Policy

This Privacy Policy outlines how Global Aluminium & Glass collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) and applicable digital privacy laws.

1. Information We Collect

When you interact with our website, contact forms, WhatsApp, or email, we may collect:

  • Full name

  • Email address

  • Phone number

  • Area/Location

  • Project-specific details

  • Communication logs

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide accurate quotations

  • Manage ongoing projects and installations

  • Improve our services and client communication

  • Comply with legal and financial requirements

We do not sell or rent your personal data to any third parties.

3. Cookies and Website Tracking

Our website may use standard cookies or analytics tools to track anonymous browsing behavior, such as:

  • Device type and browser

  • Time spent on pages

  • Click-through rates

This helps us optimize our site experience but does not collect personally identifiable information unless you submit it voluntarily.

4. Data Protection and Storage

All personal information is stored securely and is only accessible to authorized personnel. We implement physical, digital, and procedural safeguards to prevent unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access the personal data we hold on you

  • Request corrections or deletion

  • Withdraw consent to data processing

  • Lodge a complaint with the Information Regulator (South Africa)

6. Third-Party Services

If we engage third-party services (e.g., courier, installation subcontractors, hosting providers), they are contractually bound to protect your personal information and may only process data for specified purposes.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with immediate effect.

8. Contact Us

For any privacy-related concerns, data access requests, or clarifications, please contact:

📞 065 893 4217
✉️ info@globalaluminiumglass.co.za